Company Policies - T&S CONSTRUCTION STOKE LTD

Mission Statement

At T&S Construction ltd., we are committed to delivering excellence in construction through integrity, transparency, and ethical business practices. We uphold the highest standards of truth and loyalty, ensuring that every project is built on trust and accountability.

We embrace equality, diversity, and inclusion, fostering a workplace where talent thrives, opportunities are accessible, and all voices are valued. Our approach to Corporate Social Responsibility (CSR) is embedded in everything we do—promoting sustainable building practices, reducing environmental impact, and supporting local communities through responsible sourcing and ethical labour practices.

With a client-centric and user-friendly approach, we prioritize clear communication, efficiency, and innovative solutions, ensuring seamless project delivery while creating long-term value for our stakeholders. At T&S construction ltd., we don't just build structures—we build a better, more sustainable, and inclusive future for all.

Our Ethos

Our ethos is built on a foundation of integrity, collaboration, and excellence. We believe that success comes from strong relationships, accountability, and a relentless commitment to quality. Every project we undertake is driven by our dedication to innovation, sustainability, and continuous improvement, ensuring we deliver exceptional results that stand the test of time.

We foster a culture of teamwork and shared success, where open communication and collaboration lead to outstanding outcomes. Our professionals take ownership of their work, recognizing that every decision impacts our clients, partners, and communities. We uphold trust, honesty, and accountability, ensuring long-term partnerships based on transparency and reliability.

Excellence is at the heart of everything we do. We consistently push boundaries, ask "How can we improve?", and strive for the highest standards in quality and service. To support this, we invest in training, mentoring, and professional development, empowering our team with the knowledge and skills to stay at the forefront of the industry.

At T&S construction we don't just construct buildings—we build trust, inspire confidence, and create a legacy of excellence.

Our Mission

Our mission is to deliver high-quality, sustainable, and innovative construction solutions that meet the evolving needs of our clients and communities. We are dedicated to:

Collaboration – Working closely with clients, partners, and stakeholders to achieve outstanding results.
Accountability – Taking ownership of our work and upholding the highest ethical and professional standards.
Quality & Innovation – Pushing the boundaries of excellence through continuous improvement and cutting-edge solutions.
Sustainability – Committing to environmentally responsible practices that benefit future generations.

Through expertise, dedication, and a client-focused approach, T&S Construction is shaping the future of construction—one project at a time.

Our People

Our strength lies in our people. At T&S, we cultivate a team of passionate, skilled, and forward-thinking professionals who are dedicated to delivering excellence. We believe in:

Empowerment & Growth – Investing in training, mentoring, and career development to help our people thrive.
Diversity & Inclusion – Creating an environment where everyone, regardless of background, feels valued and respected.
Collaboration & Teamwork – Encouraging open communication and shared success at every level.

By fostering a culture of learning, accountability, and innovation, we ensure that our team remains at the forefront of the industry—ready to take on the challenges of tomorrow.

1. Health & Safety Policy

1.1 Statement of Intent

T&S Construction Stoke is dedicated to providing measures for health, safety and wellbeing of all involved with its projects i.e., employees, contractors, clients and visitors. We take all practical steps to prevent accidents, injuries, and health risks while ensuring compliance with the Health and Safety at Work Act 1974 and HSE guidance.

Our aim is to create a safe work environment for everyone and to continually enhance our health and safety practices.

1.2 Responsibilities

a. Employer Responsibilities

The management of T&S construction stoke LTD will:

Provide a safe and healthy working environment, including safe systems of work, tools, equipment, and access to welfare facilities.
Assess risks to health and safety and implement effective control measures.
Ensure compliance with all relevant health and safety legislation and regulations.
Provide information, instruction, training, and supervision to ensure all employees are competent to carry out their duties safely.
Review and update this policy annually or as necessary to reflect changes in legislation or business operations.

b. Employee Responsibilities

All employees are expected to:

Take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions.
Cooperate with management to ensure compliance with health and safety requirements.
Report any unsafe conditions, hazards, or incidents to their supervisor or manager immediately.
Use tools, equipment, and personal protective equipment (PPE) in accordance with training and instructions.

c. Subcontractor and Visitor Responsibilities

Subcontractors and visitors must:

Adhere to all site-specific health and safety requirements.
Report any incidents or hazards they observe on-site.
Comply with the instructions of the site manager or supervisor.

1.3 Risk Assessment

We will identify and assess workplace hazards in consultation with employees and implement appropriate measures to control risks. Risk assessments will be:

Carried out for all significant hazards, including site-specific risks, tools, equipment, and hazardous substances.
Regularly reviewed and updated, particularly when new work practices, equipment, or processes are introduced.

1.4 Training and Competency

We will ensure all employees and contractors are adequately trained to perform their tasks safely. This includes:

Induction training for new staff and subcontractors.
Task-specific training for hazardous activities such as working at height, manual handling, or operating machinery.
Regular refresher training and toolbox talks to maintain awareness of health and safety issues.

1.5 Safe Systems of Work

We will establish and implement safe systems of work for all activities. This includes:

Developing and adhering to method statements and risk assessments.
Providing appropriate PPE to employees and ensuring its proper use and maintenance.
Maintaining tools, equipment, and vehicles to ensure they are safe and fit for use.
Managing and coordinating activities to minimize risks when working alongside other contractors.

1.6 Emergency Procedures

We will develop and communicate emergency procedures to address:

Fires and other emergencies, including evacuation plans.
First aid provisions, ensuring sufficient trained first aiders and adequate supplies are available.
Incident and accident reporting to identify causes and prevent recurrence.

1.7 Monitoring and Review

To ensure ongoing compliance and improvement, we will:

Conduct regular site inspections and audits.
Monitor and review incidents, near-misses, and accidents to identify trends and implement corrective actions.
Engage employees and subcontractors in discussions about health and safety performance and improvements.

2. Quality Management Policy

2.1 Statement of Intent

At T&S Construction, our success is founded on our unwavering commitment to delivering superior services that consistently meet and exceed our clients' expectations. To achieve this, we have established a comprehensive quality policy that ensures our products and services adhere to the highest standards of excellence.

2.2 Commitment to Quality

We are dedicated to implementing and maintaining robust managerial and operational systems that support our quality objectives. This commitment encompasses:

Systematic Procedures: Developing and adhering to well-defined procedures that demonstrate our competence to clients, partners, employees, and regulatory bodies.
Employee Responsibility: Empowering every team member to take ownership of the quality of their work, recognising that individual contributions are vital to our collective success.
Continuous Improvement: Fostering a culture that embraces ongoing enhancement through measurable objectives and regular evaluations of our processes and outcomes.

2.3 Implementation Strategy

To realise our quality aspirations, T&S Construction will:

Establish Clear Quality Objectives: Set specific, measurable goals that guide our efforts and provide a benchmark for success.
Develop Comprehensive Procedures: Create detailed processes that outline requirements, methodologies, and controls, ensuring consistency and reliability in our deliverables.
Assign Accountability: Designate experienced managers to oversee the quality management system, ensuring its effective implementation and continuous development.

2.4 Promote a Quality-Driven Culture

Encourage all staff to actively participate in the quality management system, fostering an environment where suggestions for improvement are valued and acted upon.

By steadfastly adhering to this quality policy, T&S Construction aims not only to meet but to surpass client expectations, solidifying our reputation as a leader in delivering high-quality construction solutions.

3. Environmental Policy

3.1 Statement of Intent

At T&S Construction, we are committed to conducting our operations in an environmentally responsible manner, ensuring compliance with all relevant UK environmental regulations. Our goal is to minimise our environmental impact through effective waste management, pollution prevention, and adherence to environmental laws.

3.2 Waste Management Procedures

We implement comprehensive waste management strategies to reduce, reuse, and recycle materials, thereby minimising waste sent to landfill. Our procedures include:

Waste Segregation: Classifying waste into categories such as paper, plastics, metals, and hazardous materials to facilitate recycling and proper disposal.
Documentation: Maintaining accurate records of waste types, quantities, and disposal methods to ensure traceability and compliance with the Waste Regulations 2011.
Employee Training: Providing staff with training on waste management practices to promote responsible waste handling and disposal.

3.3 Pollution Prevention Measures

We are dedicated to preventing pollution through proactive measures, including:

Chemical Management: Storing and handling chemicals safely to prevent spills and leaks, in accordance with Pollution Prevention Guidelines.
Equipment Maintenance: Regularly servicing machinery to ensure efficient operation and minimise emissions.
Emergency Response Planning: Developing and implementing plans to address potential environmental incidents promptly and effectively.

3.4 Compliance with Environmental Regulations

We adhere to all applicable UK environmental laws and regulations, including:

Environmental Permits: Obtaining and maintaining necessary permits for our operations.
Reporting: Submitting required environmental reports to regulatory bodies within specified timeframes.
Continuous Improvement: Regularly reviewing and updating our environmental practices to enhance performance and ensure ongoing compliance.

By implementing these measures, T&S Construction aims to contribute to environmental sustainability and demonstrate our commitment to responsible business practices.

4. Anti-Bribery and Corruption Policy

4.1 Statement of Intent

T&S Construction is committed to maintaining its business with the highest level of ethics and integrity in line with Bribery Act 2010. The purpose of this document is to set out company's policy regarding Bribery and Corruption. This policy applies strictly to all employees, contractors, agents or any other people associated to T&S construction.

4.2 Understanding and Recognising Bribery and Corruption

Bribery and corruption are unethical practices aimed at influencing individuals to act dishonestly. Bribery involves offering, promising, or giving a financial or other advantage to induce or reward improper actions. Corruption encompasses dishonest or illegal behaviour involving a person in a position of power for private gain, including but not limited to bribery.

It's important to note that bribes aren't limited to cash payments; gifts, hospitality, and entertainment can also be considered bribes if intended to influence decisions.

4.3 Policy Statement

T&S Construction prohibits the offering, giving, receiving, or soliciting of any form of bribe or corrupt activity. We are committed to:

Conducting Business Ethically: Ensuring all operations are carried out honestly and transparently.
Compliance with Laws: Adhering to all applicable anti-bribery and corruption laws and regulations.
Promoting a Culture of Integrity: Encouraging employees and partners to act responsibly and report any concerns.

4.5 Responsibilities

Management: Ensure the implementation and enforcement of this policy.
Employees and Third Parties: Comply with the policy and report any suspected bribery or corruption.

4.6 Reporting Mechanism

Internal Reporting

Deciding what is acceptable may not always be straightforward. If an employee is unsure whether a particular action might raise corruption concerns, they should promptly consult Director of T&S construction either by direct meeting, email on official site or dedicated contact number given.

External Reporting

If internal reporting is ineffective or unsafe, bribery can be reported to:

Law Enforcement & Anti-Corruption Agencies
Regulatory Bodies for Example FCA (Financial Conduct Authority)
Whistleblower Protection Organizations

The UK Bribery Act 2010 and Public Interest Disclosure Act (PIDA) 1998 protect whistleblowers from retaliation.

4.7 Investigation and Response

All reports of bribery or corruption will be taken seriously and investigated promptly. The company will:

Conduct a thorough, impartial, and confidential investigation.
Assign a designated Compliance Officer or an independent investigator to handle the case.
Cooperate with law enforcement if necessary.
Take appropriate disciplinary action, including termination or legal proceedings, if misconduct is found.

5. Anti-Slavery and Human Trafficking Policy

5.1 Statement of Intent

This Modern Slavery and Human Trafficking Statement is a response to Section 54(1), Part 6 of the Modern Slavery Act 2015 and relates to actions and activities for financial year ending 2026.

T&S Construction Ltd is committed to preventing modern slavery, human trafficking, forced labour, and exploitative practices in all aspects of our business and supply chain. This policy outlines our commitment to ensuring transparency and compliance with the Modern Slavery Act 2015.

5.2 Scope

This policy applies to all employees, contractors, suppliers, and business partners working with or on behalf of T&S Construction Ltd.

5.3 Our Commitment

T&S Construction Ltd is dedicated to:

Ensuring that no form of modern slavery or human trafficking takes place within our business or supply chain.
Conducting due diligence on all suppliers and subcontractors to assess risks related to modern slavery.
Providing training to employees to recognize and report modern slavery concerns.
Encouraging whistleblowing to report any suspicions of unethical labour practices.

5.4 Responsibilities

5.4.1 Employer

As part of our efforts to monitor and reduce the risk of slavery and human trafficking T&S Construction Ltd is dedicated to:

Identify and action potential risks in our business and supply chains.
Monitor potential risks in our business and supply chains
Reduce the risk of slavery and human trafficking occurring in our business and supply chains.

5.4.2 Employees

Report any suspicions of slavery or human trafficking within the company or supply chain.
Adhere to ethical labour practices and avoid engaging in exploitative behaviour.

5.4.3 Suppliers & Contractors

Adhere to our ethical procurement policies and confirm compliance with the Modern Slavery Act 2015.
Provide evidence of fair wages, safe working conditions, and no forced labour.

5.5 Risk and Compliance

The Company has evaluated the nature and extent of its exposure to the risk of slavery and human trafficking occurring in its supply chain through:

Evaluating the slavery and human trafficking risks of each new supplier
Reviewing on a regular basis all aspects of the supply chain based on supply chain mapping.

We do not consider that we operate in a high-risk environment because the business is small business and operate within specific area working with local suppliers.

We do not tolerate slavery and human trafficking in our supply chains. Where there is evidence of failure to comply with our procedures by any of our suppliers, we will seek to terminate our relationship with that supplier immediately.

5.6 Reporting Mechanism

Any employee or third party suspecting modern slavery should report concerns confidentially to director.
Reports will be taken seriously, investigated, and appropriate action will be taken.
Whistleblowers will be protected from retaliation

5.7 Effectiveness

The company uses Key Performance Indicators (KPIs) to measure its effectiveness and ensure that slavery and human trafficking is not taking place in its business and supply chains. These KPIs are as follows:

We will contact suppliers to enquire about their modern slavery practices every 12 months.
We will train our staff about modern slavery issues and increase awareness within the Company.
We will carry out a regular audit of suppliers

5.8 Training Staff

The Company requires its staff to complete training and ongoing refresher courses on slavery and human trafficking. The Company's training covers:

How to Identify the signs of slavery and human trafficking.
What Initial steps should be taken if slavery or human trafficking is suspected.
How to escalate potential slavery or human trafficking issues to the relevant parties within the Company.
What external help is available.
What steps the Company should take if suppliers in its supply chain do not implement anti-slavery policies in high-risk scenarios, including their removal from the Company's supply chain.

6. Safeguarding Policy

6.1 Statement of Intent

T&S Construction is committed to ensuring the safety, welfare, and protection of all individuals who come into contact with our business, including employees, contractors, clients, visitors, and members of the public, particularly children and vulnerable adults. We recognise our responsibility to safeguard and promote the welfare of all individuals and to take reasonable steps to ensure their safety and well-being in accordance with UK law, including but not limited to the Children Act 1989, Children Act 2004, Working Together to Safeguard Children 2018, and the Care Act 2014.

6.2 Scope

This policy applies to all employees, contractors, subcontractors, and anyone working on behalf of T&S construction. It outlines our commitment to safeguarding and the procedures we have in place to identify, report, and respond to safeguarding concerns.

6.3 Understanding and Recognising Safeguarding

Safeguarding: Protecting individuals from harm, abuse, neglect, or exploitation.
Child: Anyone under the age of 18.
Vulnerable Adult: A person aged 18 or over who may be unable to protect themselves from harm or exploitation due to age, disability, illness, or other circumstances.
Abuse: Encompasses physical, emotional, sexual, financial, or discriminatory maltreatment, as well as neglect and exploitation.

6.4 Legal Framework

Children Act 1989 & 2004 – Duty to safeguard and promote the welfare of children.
Safeguarding Vulnerable Groups Act 2006 – Prevention of unsuitable individuals from working with vulnerable people.
Health and Safety at Work Act 1974 – Duty to ensure a safe working environment.
Working Together to Safeguard Children (2023) – Guidelines on inter-agency cooperation in safeguarding.
Equality Act 2010 – Protection against discrimination, harassment, and victimization.

6.5 Roles and Responsibilities

6.5.1 Employer

Ensure a safe environment for all individuals affected by our operations.
Provide training and resources to employees and contractors on safeguarding.
Appoint a designated Safeguarding Officer to oversee safeguarding matters.
Regularly review and update this policy to ensure compliance with UK law.

6.5.2 Employees & Contractors

Attend safeguarding training and follow this policy.
Report any safeguarding concerns immediately to the Safeguarding Officer.
Be vigilant and proactive in identifying potential risks or signs of abuse.

6.5.3 Site Managers & Supervisors

All construction sites must be properly fenced and secured to prevent unauthorized access.
Signage must be displayed to warn the public about site dangers.
If a project is near a school, hospital, or care home, additional security and site access controls must be implemented.

7. Safeguarding Procedures

7.1 Identifying Concerns

All employees and contractors must be alert to signs of abuse, neglect, or exploitation. This includes but is not limited to:

Unexplained injuries or changes in behaviour.
Reports or disclosures from individuals.
Observations of unsafe or inappropriate behaviour by others.

7.2 Reporting Concerns

Any safeguarding concerns must be reported immediately to the Safeguarding Officer.
If the Safeguarding Officer is unavailable, concerns should be escalated to a senior manager.
In emergencies, contact the police or local authority safeguarding team directly.

7.3 Responding to Concerns

The Safeguarding Officer will assess the concern and take appropriate action, which may include:

Conducting an internal investigation.
Reporting the concern to the relevant local authority or police.
Providing support to the individual affected.

All actions will be documented and stored securely in accordance with data protection laws.

7.4 Training and Awareness

All employees and contractors will receive safeguarding training during induction and at regular intervals thereafter. Training will cover:

Recognising signs of abuse or neglect.
Reporting procedures.
Responsibilities under this policy.

7.5 Recruitment and Vetting

T&S construction will ensure safe recruitment practices, including:

Conducting DBS (Disclosure and Barring Service) checks for roles involving contact with children or vulnerable adults.
Verifying employment history and references.
Providing safeguarding training during induction.

7.6 Site Safety and Access Control

Construction sites will be secured to prevent unauthorised access, particularly by children or vulnerable adults.
Signage will be displayed to warn of hazards and restrict access.
Visitors to sites will be accompanied and supervised at all times.

8. Site Safety Policy

8.1 Statement of Intent

T&S construction is committed to ensuring the safety, health, and welfare of its employees, contractors, and the general public during all construction activities. This policy outlines the standards and procedures to be followed to comply with UK law, including but not limited to the Health and Safety at Work Act 1974, Construction (Design and Management) Regulations 2015 (CDM 2015), and other relevant legislation.

8.2 Legal Compliance

The company will comply with all relevant UK laws and regulations, including:

Health and Safety at Work Act 1974
Construction (Design and Management) Regulations 2015 (CDM 2015)
Work at Height Regulations 2005
Control of Substances Hazardous to Health (COSHH) Regulations 2002
Manual Handling Operations Regulations 1992
Building Regulations 2010
Equality Act 2010 (to ensure non-discrimination in access and safety measures)
Environmental Protection Act 1990 (to minimise environmental impact)

8.3 Responsibilities

8.3.1 Employer's Responsibility

Ensure a safe working environment for all employees and contractors.
Provide adequate training, supervision, and personal protective equipment (PPE).
Conduct regular risk assessments and implement control measures.
Appoint competent personnel, including a Principal Designer and Principal Contractor under CDM 2015 where required.
Maintain accurate records of incidents, inspections, and training.

8.3.2 Employee Responsibilities

Follow all health and safety procedures and use PPE as required.
Report hazards, near misses, or accidents immediately.
Cooperate with the employer to ensure a safe working environment.
Attend all mandatory training sessions.

8.3.3 Public Safety

Ensure construction sites are securely fenced and clearly signposted to prevent unauthorised access.
Implement measures to minimise noise, dust, and other disturbances to the public.
Provide safe pedestrian routes and signage around construction sites.
Ensure all equipment and materials are stored safely to prevent risks to the public.

8.4 Risk Management

Conduct risk assessments for all construction activities and update them regularly.
Implement a permit-to-work system for high-risk activities.
Ensure all machinery and equipment is regularly inspected and maintained.
Develop and communicate emergency procedures for incidents such as fires, collapses, or injuries.

8.5 Training and Competence

Provide mandatory health and safety training for all employees and contractors.
Ensure all workers are competent for their roles, with appropriate qualifications and experience.
Offer additional training for specific hazards, such as working at height or handling hazardous substances.

8.6 Site Safety

Ensure all construction sites comply with CDM 2015 requirements.
Provide adequate welfare facilities (e.g., toilets, washing facilities, rest areas).
Display clear signage, including hazard warnings and emergency contact information.
Regularly inspect sites to ensure compliance with safety standards.

8.7 Environmental Protection

Minimise waste and ensure proper disposal of construction materials.
Reduce noise, dust, and emissions to protect the environment and public health.
Comply with the Environmental Protection Act 1990 and other relevant environmental legislation.

9. Privacy Policy

T&S construction is committed to protecting the privacy and security of personal data. This Privacy Policy explains how we collect, use, store, and protect personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

9.1 Data Controller

T&S Construction is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your data, please contact us at:

Email: Info@tsconstructionstokeltd / [email protected]
Phone: 07543151146
Address: Sylvan Works, Normacot Rd, Longton, Stoke-on-Trent ST3 1PW, UK

9.2 Personal Data We Collect

We may collect and process the following types of personal data:

Employees

Name, address, contact details, date of birth, National Insurance number, bank details, employment history, qualifications, and next of kin details.
Health information (e.g., for health and safety or medical needs).
Performance reviews, training records, and disciplinary information.

Contractors and Subcontractors

Name, address, contact details, qualifications, certifications, and payment information.
Health and safety records (e.g., site inductions or accident reports).

Clients and Suppliers

Name, address, contact details, payment information, and contract details.

9.3 How We Use Personal Data

We use personal data for the following purposes:

To manage employment relationships (e.g., payroll, training, and performance reviews).
To fulfil contracts with contractors, subcontractors, clients, and suppliers.
To ensure health and safety on construction sites.
To communicate with you about our services or projects.
To improve our website and services.
To comply with legal and regulatory obligations.

9.4 Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

Encryption of sensitive data.
Regular security assessments.
Access controls and staff training.
Secure storage of physical records.

9.5 Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

Employee data: For the duration of employment and as required by law (e.g., tax records for 6 years).
Contractor and subcontractor data: For the duration of the contract and as required by law.
Client and supplier data: For the duration of the contract and as required by law.
Health and safety records: As required by health and safety legislation.

9.6 Your Rights

Under UK data protection law, you have the following rights:

Access: To request a copy of your personal data.
Rectification: To correct inaccurate or incomplete data.
Erasure: To request deletion of your data (where applicable).
Restriction: To limit processing of your data.
Objection: To object to processing based on legitimate interests.
Data portability: To request transfer of your data to another organisation.
Withdraw consent: Where processing is based on consent.